Shipments and Returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature unless chosen otherwise. If you prefer delivery by USPS with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns

No Returns on FOOD ITEMS. All other return requests should contact us for return label information. Returns accepted within 1-7 days of receipt, returned in unused original packaging for EXCHANGE ONLY. Buyer pays return shipping. NO CASH REFUNDS. Store Credit may be available determined by Hempfield Candy Company. 

Please contact us admin@hempfieldcandy.com